You are the operational head of our client’s workforce accommodation facility. You are responsible for the total facility management of the site, ensuring that hundreds (or thousands) of employees have a safe, clean, and functioning “home away from home.” You manage all soft services (catering, housekeeping, laundry) and hard services (maintenance, utilities), ensuring full operational continuity in often demanding or remote environments.
Key Responsibilities
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Total Facility Management: Oversee the daily operations of the entire camp, including accommodation units, dining halls, recreation areas, and administrative offices.
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Catering & Soft Services: Manage subcontractors or internal teams responsible for catering (3 meals/day), housekeeping, laundry, and waste management. Ensure hygiene standards (HACCP) are rigorously maintained.
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Technical Maintenance: Coordinate the maintenance team to ensure continuous supply of power (generators), water, and HVAC systems. Resolve infrastructure issues immediately to prevent downtime.
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HSE & Security: Act as the on-site safety leader. Enforce strict HSE policies, manage site access control, and lead emergency response drills (e.g., fire, medical evacuation).
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Guest Welfare: Manage occupancy planning (check-in/check-out logistics) and address resident concerns or grievances professionally to maintain high morale.
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Financial Management: Control the site budget, monitor consumption (food, fuel, water), and report on operational costs and KPIs to the client.
Candidate Profile
We are seeking a resilient and versatile manager who thrives in isolated or high-pressure environments.
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Education: Bachelor’s degree in Hospitality Management, Facility Management, or a military background (Logistics/Quartermaster).
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Experience:
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Minimum of 5 years in a managerial role within Remote Site Services, Hospitality, or Maritime sectors.
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Experience with multi-cultural teams and managing large-scale workforce accommodations is essential.
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Certifications:
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HACCP (Food Safety) Level 3 or higher.
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First Aid / ERO (Emergency Response Officer).
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IOSH / NEBOSH safety certification is a strong plus.
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Skills: Exceptional crisis management skills, logistical insight, and the ability to maintain authority under pressure.
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Languages: Fluent in English; additional languages (depending on the region) are an asset.
What We Offer
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Adventure & Challenge: The opportunity to manage vital infrastructure on high-profile international or regional projects.
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Attractive Compensation: A premium salary package, often including hardship allowances and performance bonuses.
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Rotational Schedule: A structured work/leave rotation (e.g., 4 weeks on / 4 weeks off), allowing for quality time off.
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Full Care: All flights, accommodation, food, and insurance are fully covered during your deployment.